Mala Vadhia Product Design Lead

Mala Vadhia Product Design Lead

Mala Vadhia Product Design Lead

Product design leader with over 20 years of experience leading large portfolios for global brands like BBC and Barclays Bank.

Product design leader with over 20 years of experience leading large portfolios for global brands like BBC and Barclays Bank.

Product design leader with over 20 years of experience leading large portfolios for global brands like BBC and Barclays Bank.

People leadership

Great products are a team effort! Fostering a culture of learning and growth is key for me. Mentoring is a rewarding experience, and I've been lucky enough to see past mentees and direct reports go on to hold leadership positions.

Highlights

Co-led and mentored design teams of up to 12, including 5 direct reports + contractors (experience in both matrix management and direct leadership)

Prioritise ongoing development through bi-weekly 1:1s with all direct reports

Spearheaded a 1:1 development framework for Barclays' Insight & Design team, later adopted by Product

Led the design of learning objectives and onboarding curriculum for Barclays' first UX Design Apprenticeship program

Led DE&I initiatives for a 180+ person team at Barclays

Recruited and mentored top design talent at the BBC & Barclays

D&AD New Blood judge and mentor

Curated off-site team inspiration & bonding experiences

Organised dedicated 10% time for team L&D and sharing back knoweldge

Championed the inclusion of BBC World Service on BBC's UX Design Trainees Scheme - onboarded and mentored trainees

Trained BBC World Service journalists on design excellence

Guest lecturer at Kingston University, London

People leadership

Great products are a team effort! Fostering a culture of learning and growth is key for me. Mentoring is a rewarding experience, and I've been lucky enough to see past mentees and direct reports go on to hold leadership positions.

Highlights

Co-led and mentored design teams of up to 12, including 5 direct reports + contractors (experience in both matrix management and direct leadership)

Prioritise ongoing development through bi-weekly 1:1s with all direct reports

Spearheaded a 1:1 development framework for Barclays' Insight & Design team, later adopted by Product

Led the design of learning objectives and onboarding curriculum for Barclays' first UX Design Apprenticeship program

Led DE&I initiatives for a 180+ person team at Barclays

Recruited and mentored top design talent at the BBC & Barclays

D&AD New Blood judge and mentor

Curated off-site team inspiration & bonding experiences

Organised dedicated 10% time for team L&D and sharing back knoweldge

Championed the inclusion of BBC World Service on BBC's UX Design Trainees Scheme - onboarded and mentored trainees

Trained BBC World Service journalists on design excellence

Guest lecturer at Kingston University, London

People leadership

Great products are a team effort! Fostering a culture of learning and growth is key for me. Mentoring is a rewarding experience, and I've been lucky enough to see past mentees and direct reports go on to hold leadership positions.

Highlights

Co-led and mentored design teams of up to 12, including 5 direct reports + contractors (experience in both matrix management and direct leadership)

Prioritise ongoing development through bi-weekly 1:1s with all direct reports

Spearheaded a 1:1 development framework for Barclays' Insight & Design team, later adopted by Product

Led the design of learning objectives and onboarding curriculum for Barclays' first UX Design Apprenticeship program

Led DE&I initiatives for a 180+ person team at Barclays

Recruited and mentored top design talent at the BBC & Barclays

D&AD New Blood judge and mentor

Curated off-site team inspiration & bonding experiences

Organised dedicated 10% time for team L&D and sharing back knoweldge

Championed the inclusion of BBC World Service on BBC's UX Design Trainees Scheme - onboarded and mentored trainees

Trained BBC World Service journalists on design excellence

Guest lecturer at Kingston University, London

About me

I’m Mala, an empathetic leader energised by collaborating with teams to develop seamless, intuitive solutions that create positive impact.

I always strive to leave things better than I find them.

For over 20 years, I've thrived in leadership roles across consumer-facing and enterprise digital products. My expertise lies in media, tech, and finance, delivered across mobile and responsive web. I leverage experience with in-house design teams, cross-functional and partner relationships to create exceptional results, particularly for government and regulated clients.

Whether leading large portfolios or acting as an individual contributor, I consistently focus on three things:

  1. Strategic thinking: aligning user needs with overarching business goals

  2. User advocacy: keeping the user at the heart of design by championing a human-centred design approach

  3. Mentorship: nurturing the skills and capabilities of the full team to bring out the best in everyone

About me

I’m Mala, an empathetic leader energised by collaborating with teams to develop seamless, intuitive solutions that create positive impact.

I always strive to leave things better than I find them.

For over 20 years, I've thrived in leadership roles across consumer-facing and enterprise digital products. My expertise lies in media, tech, and finance, delivered across mobile and responsive web. I leverage experience with in-house design teams, cross-functional and partner relationships to create exceptional results, particularly for government and regulated clients.

Whether leading large portfolios or acting as an individual contributor, I consistently focus on three things:

  1. Strategic thinking: aligning user needs with overarching business goals

  2. User advocacy: keeping the user at the heart of design by championing a human-centred design approach

  3. Mentorship: nurturing the skills and capabilities of the full team to bring out the best in everyone

About me

I’m Mala, an empathetic leader energised by collaborating with teams to develop seamless, intuitive solutions that create positive impact.

I always strive to leave things better than I find them.

For over 20 years, I've thrived in leadership roles across consumer-facing and enterprise digital products. My expertise lies in media, tech, and finance, delivered across mobile and responsive web. I leverage experience with in-house design teams, cross-functional and partner relationships to create exceptional results, particularly for government and regulated clients.

Whether leading large portfolios or acting as an individual contributor, I consistently focus on three things:

  1. Strategic thinking: aligning user needs with overarching business goals

  2. User advocacy: keeping the user at the heart of design by championing a human-centred design approach

  3. Mentorship: nurturing the skills and capabilities of the full team to bring out the best in everyone

Testimonials

  • Mala demonstrates such dedication and consideration in whatever she’s involved in. I worked along side her for the D&AD New Blood Judging and throughout our partnership with Barclays, Mala made sure to take the time to communicate, understand the needs of the program and invest further with her time and willingness. She’s a great person to work alongside and will excel in every project and program she’s in.

    Rediate Negash

    Partnerships Manager, D&AD

  • I highly recommend Mala, who was a crucial member of my team at Barclays. Her leadership on a complex Vulnerability work-stream, rolled out across the bank, showcased exceptional capabilities. Mala's strategic mindset, attention to detail, and incorporation of design thinking enabled successful collaboration with diverse stakeholders. She fearlessly voices concerns, employs varied problem-solving methods, and follows through projects meticulously. Mala's systematic approach ensures success, making her an asset to any future team.

    Jo Spencer-Geoghegan

    Head of Insight & Design Ops, Barclays

  • Mala is seasoned practitioner whose contribution to the BBC's suite of digital services is significant and impressive. If you're looking to establish a world class UX team, I would highly recommend adding Mala to your line-up.

    David Bailey

    Creative Director, BBC GEL

  • Mala was a valuable member of our team, and I really enjoyed working with her. She was the UX lead on the redesigns of BBC Music and BBC Introducing, led our research work and delivered continuous iterative improvements on many complex projects. Mala is extremely hard working, and did a great job managing our design sprints for BBC Sounds.

    David Jones

    Snr Product Manager, BBC Music/Sounds

  • Mala is a detail oriented and conscientious designer who really cares about the quality of the work she delivers. She ensures that customer centric thinking is a core part of everything she does. She’s also just a genuinely likeable person to have around. She has great foodie tips! She’d be a great addition to any team.

    Ada Chu

    Head of I&D - Unsecured Borrowing, Barclays

  • Mala demonstrates such dedication and consideration in whatever she’s involved in. I worked along side her for the D&AD New Blood Judging and throughout our partnership with Barclays, Mala made sure to take the time to communicate, understand the needs of the program and invest further with her time and willingness. She’s a great person to work alongside and will excel in every project and program she’s in.

    Rediate Negash

    Partnerships Manager, D&AD

  • I highly recommend Mala, who was a crucial member of my team at Barclays. Her leadership on a complex Vulnerability work-stream, rolled out across the bank, showcased exceptional capabilities. Mala's strategic mindset, attention to detail, and incorporation of design thinking enabled successful collaboration with diverse stakeholders. She fearlessly voices concerns, employs varied problem-solving methods, and follows through projects meticulously. Mala's systematic approach ensures success, making her an asset to any future team.

    Jo Spencer-Geoghegan

    Head of Insight & Design Ops, Barclays

  • Mala is seasoned practitioner whose contribution to the BBC's suite of digital services is significant and impressive. If you're looking to establish a world class UX team, I would highly recommend adding Mala to your line-up.

    David Bailey

    Creative Director, BBC GEL

  • Mala was a valuable member of our team, and I really enjoyed working with her. She was the UX lead on the redesigns of BBC Music and BBC Introducing, led our research work and delivered continuous iterative improvements on many complex projects. Mala is extremely hard working, and did a great job managing our design sprints for BBC Sounds.

    David Jones

    Snr Product Manager, BBC Music/Sounds

  • Mala is a detail oriented and conscientious designer who really cares about the quality of the work she delivers. She ensures that customer centric thinking is a core part of everything she does. She’s also just a genuinely likeable person to have around. She has great foodie tips! She’d be a great addition to any team.

    Ada Chu

    Head of I&D - Unsecured Borrowing, Barclays

  • Mala demonstrates such dedication and consideration in whatever she’s involved in. I worked along side her for the D&AD New Blood Judging and throughout our partnership with Barclays, Mala made sure to take the time to communicate, understand the needs of the program and invest further with her time and willingness. She’s a great person to work alongside and will excel in every project and program she’s in.

    Rediate Negash

    Partnerships Manager, D&AD

  • I highly recommend Mala, who was a crucial member of my team at Barclays. Her leadership on a complex Vulnerability work-stream, rolled out across the bank, showcased exceptional capabilities. Mala's strategic mindset, attention to detail, and incorporation of design thinking enabled successful collaboration with diverse stakeholders. She fearlessly voices concerns, employs varied problem-solving methods, and follows through projects meticulously. Mala's systematic approach ensures success, making her an asset to any future team.

    Jo Spencer-Geoghegan

    Head of Insight & Design Ops, Barclays

  • Mala is seasoned practitioner whose contribution to the BBC's suite of digital services is significant and impressive. If you're looking to establish a world class UX team, I would highly recommend adding Mala to your line-up.

    David Bailey

    Creative Director, BBC GEL

  • Mala was a valuable member of our team, and I really enjoyed working with her. She was the UX lead on the redesigns of BBC Music and BBC Introducing, led our research work and delivered continuous iterative improvements on many complex projects. Mala is extremely hard working, and did a great job managing our design sprints for BBC Sounds.

    David Jones

    Snr Product Manager, BBC Music/Sounds

  • Mala is a detail oriented and conscientious designer who really cares about the quality of the work she delivers. She ensures that customer centric thinking is a core part of everything she does. She’s also just a genuinely likeable person to have around. She has great foodie tips! She’d be a great addition to any team.

    Ada Chu

    Head of I&D - Unsecured Borrowing, Barclays

Experience

Experience

Freelance Contractor

Product Design Lead

Jun 2023 - Present

Barclays Bank

DesignOps Senior Manager

Aug 2019 - May 2023

BBC Global Experience Language

Product Design Lead

Sept 2017 - Aug 2019

BBC Music / Sounds

Product Design Lead

Jun 2015 - Aug 2017

BBC Weather

Product Design Lead

Jul 2013 - May 2015

BBC News

Product Design Lead

Jan 2013 - Jun 2013

BBC World Service

Senior Product Designer

Jul 2007 - Dec 2012

BBC World Service

Product Designer

Sep 2004 - Jun 2007

BBC Central Design Team

Product Designer

Aug 2002 - Sep 2004

Experience

Experience

Freelance Contractor

Product Design Lead

Jun 2023 - Present

Barclays Bank

DesignOps Senior Manager

Aug 2019 - May 2023

BBC Global Experience Language

Product Design Lead

Sept 2017 - Aug 2019

BBC Music / Sounds

Product Design Lead

Jun 2015 - Aug 2017

BBC Weather

Product Design Lead

Jul 2013 - May 2015

BBC News

Product Design Lead

Jan 2013 - Jun 2013

BBC World Service

Senior Product Designer

Jul 2007 - Dec 2012

BBC World Service

Product Designer

Sep 2004 - Jun 2007

BBC Central Design Team

Product Designer

Aug 2002 - Sep 2004

Experience

Experience

Freelance Contractor

Product Design Lead

Jun 2023 - Present

Barclays Bank

DesignOps Senior Manager

Aug 2019 - May 2023

BBC Global Experience Language

Product Design Lead

Sept 2017 - Aug 2019

BBC Music / Sounds

Product Design Lead

Jun 2015 - Aug 2017

BBC Weather

Product Design Lead

Jul 2013 - May 2015

BBC News

Product Design Lead

Jan 2013 - Jun 2013

BBC World Service

Senior Product Designer

Jul 2007 - Dec 2012

BBC World Service

Product Designer

Sep 2004 - Jun 2007

BBC Central Design Team

Product Designer

Aug 2002 - Sep 2004

Interests

Interest image
Interest image
Interest image
Interest image
Interest image
Interest image
Interest image
Interest image
Interest image
Interest image
Interest image
Interest image

Interests

Interest image
Interest image
Interest image
Interest image
Interest image
Interest image
Interest image
Interest image
Interest image
Interest image
Interest image
Interest image

Interests

Interest image
Interest image
Interest image
Interest image
Interest image
Interest image
Interest image
Interest image
Interest image
Interest image
Interest image
Interest image

Get in touch

Want to dive deeper? Let's chat about my experience in more detail.

I’m looking for a company that values diversity, prioritises cross-functional collaboration and offers growth opportunities.

London-based, open to in-office, hybrid
and remote work.

Email me on: mala.vadhia@gmail.com

Get in touch

Want to dive deeper? Let's chat about my experience in more detail.

I’m looking for a company that values diversity, prioritises cross-functional collaboration and offers growth opportunities.

London-based, open to in-office, hybrid
and remote work.

Email me on: mala.vadhia@gmail.com

Get in touch

Want to dive deeper? Let's chat about my experience in more detail.

I’m looking for a company that values diversity, prioritises cross-functional collaboration and offers growth opportunities.

London-based, open to in-office, hybrid
and remote work.

Email me on: mala.vadhia@gmail.com

The real voyage of discovery consists not in seeking new landscapes but in having new eyes."
- Marcel Proust

The real voyage of discovery consists not in seeking new landscapes but in having new eyes."
- Marcel Proust

I’m Mala - a product design lead based in London

©2024 Mala Vadhia. All rights reserved.

I’m Mala - a product design lead based in London

©2024 Mala Vadhia. All rights reserved.

I’m Mala - a product design lead based in London

©2024 Mala Vadhia. All rights reserved.